๐ Age & Purchase
Q: Is identity verification required when purchasing or receiving the package?
A: No identity verification is required when purchasing or receiving the package. We recommend purchasing only for adults aged 19+ only (the legal age in most Canadian provinces). Please purchase responsibly.
๐ Shipping
Q: Where do you ship from?
A: Most orders are shipped from our Toronto warehouse (Scarborough) in Canada. Specific shipping details are shown in each product description.
Q: How long does delivery take?
A: Canada Warehouse (Scarborough, Toronto): 5โ8 business days
Q: What if my order hasn't shipped within 48 hours?
A: Please contact us via:
Email:
[email protected]WhatsApp: Click the WhatsApp icon on the center of the screen to reach us.
๐ฆ Privacy
Q: Is the packaging discreet?
A: Yes. All orders are shipped in plain, discreet packaging.
Q: Will your brand name appear on the packaging or promotional materials?
A: No. We use a generic company name.
๐ง Customer Service Support
Q: What if my product is damaged or delayed in shipping?
A: Please send an email to
[email protected] with your order number. Please check your spam/junk mail folder to avoid missing a reply.
โ ๏ธ Important Notes
This product is for adults (19 years and older) only.
This seller only sells vaping devices and does not sell nicotine.
This seller's devices cannot be used for inhaling any illegal substances.
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